The appeal process is straightforward, but how you approach it affects how seriously it's taken. Here's what to do.
Step 1: Contact the right office
Call or email the Office of Financial Aid directly. Not admissions, not the general information line — financial aid. Ask to speak with a financial aid counselor or advisor about submitting a professional judgment review.
Step 2: Ask about the process before you write anything
Different schools have different processes. Some have a formal appeal form. Some prefer a letter. Some require specific documentation. Ask what they need before you spend time writing something that doesn't match their format.
Step 3: Write a concise, specific letter
Your appeal letter should:
- Open with your name, student ID, and enrollment intent
- State clearly what you're requesting: a review of your financial aid package
- Explain specifically why: changed circumstances, specific expenses, or competing offer
- Include only relevant financial details
- Attach documentation
Keep it professional and factual. Emotional appeals are less effective than documented financial reality.
Step 4: Include documentation
For changed circumstances: termination letters, medical bills, divorce decree, income documentation for the current year.
For competing offers: the actual award letter from the competing school.
For special expenses: bills, receipts, professional estimates.
Step 5: Follow up
Financial aid offices are busy, especially in spring. If you haven't heard within 2 weeks, follow up with a brief, polite email checking on the status of your request.
What to do if it doesn't work
If the school can't improve their offer, ask if there are any other funding sources available — departmental aid, emergency funds, or scholarship opportunities you may have missed.
A "no" now doesn't prevent you from asking again if circumstances change in a future year.
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